Artwork & Personalization Policy

Last Updated: August 31, 2026

Personalized Products Are Final SaleOnce a product is correctly personalized, engraved, labeled, or otherwise customized to your instructions, it is not eligible for our standard 45-day return or exchange policy. Products damaged, defective, or incorrectly produced by Dynamite Flights remain eligible for an appropriate remedy.

1. Your Rights to Submitted Artwork

By uploading or providing a logo, image, photograph, trademark, text, or other material, you represent that you own it or have permission and all rights necessary for Dynamite Flights to reproduce and use it to fulfill your order.

You grant Dynamite Flights a limited license to process, resize, convert, engrave, print, reproduce, and otherwise use submitted material as reasonably necessary to prepare, produce, fulfill, support, or resolve issues with your order. You retain ownership of your material.

2. Content We May Refuse

Dynamite Flights may decline or cancel personalization that we reasonably believe is unlawful, infringes intellectual-property rights, contains malicious material, or otherwise should not be reproduced. If we cancel a paid order for this reason before producing the personalized item, we will provide the appropriate refund.

3. Artwork Requirements

Artwork submitted through the website must follow the file types, size limits, and other requirements displayed in the personalization interface. The current website is designed for black-and-white or grayscale artwork suitable for engraving. Artwork quality directly affects engraving quality.

Very small text, fine lines, low-resolution images, gradients, photographs, or complex details may not reproduce exactly as they appear on a screen. We may process artwork as reasonably necessary for production.

4. Customer Review and Accuracy

You are responsible for reviewing submitted artwork and all names, dates, spelling, text, orientation, and other personalization instructions before completing your order. A product correctly made from incorrect customer-supplied information is not considered a Dynamite Flights production error.

5. Personalization Applies to the Order Line

Personalization selections apply to the full quantity of that cart line. If you need different artwork or personalization on otherwise identical products, place those products on separate cart lines so each line can carry its own personalization instructions.

6. Natural Wood and Engraving Variation

Wood is a natural material. Grain, color, knots, density, texture, and markings vary from piece to piece, and those differences can affect the shade and appearance of engraving. These natural variations are expected and are not defects.

7. Changes and Cancellations

Contact us immediately if you discover a personalization mistake after ordering. We will try to help if production has not begun, but we cannot guarantee changes or cancellation after production or personalization starts.

8. Problems Caused by Dynamite Flights

If we engrave or personalize a product differently from the instructions we accepted, or if the product arrives damaged or defective, contact us promptly. We may request photographs and will determine an appropriate remedy, which may include repair, replacement, remake, or refund.

9. Artwork Retention

We may retain customer artwork for a reasonable period when necessary for order fulfillment, customer support, reorders, dispute resolution, recordkeeping, security, or legitimate business purposes, consistent with our Privacy Policy.

10. Contact Us

Questions about artwork or personalization can be submitted through our Contact page.